1. Introduction
MRH EDU Services provides university, college and school advice and application services. At MRH EDU Services privacy and security of our partners, customers and website visitors are of paramount importance. We are committed to protecting the data you share with us. This privacy policy explains how MRH Edu Services processes information that can be used to directly or indirectly identify an individual (“Personal Data”) collected through use of our websites.
For the purposes of this policy, MRH EDU Services defines the term “User” as an entity with which MRH EDU Services has an established relationship, and the term “Visitor” as an individual that visits our front-end website (for example www.mrheduservices.com).
Any information stored on MRH EDU Services servers is treated as confidential. All information is stored securely and is accessed by authorized personnel only. We implements and maintains appropriate technical, security and organisational measures to protect Personal Data against unauthorized or unlawful processing and use, and against accidental loss, destruction, damage, theft or disclosure.
2. Collection and use
The following sections cover the specifics of each of the three groups from which data is collected: website Visitors, Respondents and Users.
2.1 General. Data collection when you visit our website
When using our website for information only, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called “server log files”). When you visit our website, we collect the following data that is technically necessary for us to display the website to you:
Our visited website
Date and time at the moment of access
Amount of data sent in bytes
Source/reference from which you came to the page
Browser used
Operating system used
IP address used (if applicable: in anonymized form)
Data processing is carried out in accordance with Art. 6 (1) point f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files subsequently, if there are any concrete indications of illegal use.
2.2
MRH EDU Services may collect, record and analyze information of Visitors to its website. We may record your IP address and use cookies. MRH EDU SERVICES may add information collected by way of pageview activity. Furthermore, MRH EDU SERVICES may collect and process any Personal Data that you volunteer to us in our website’s forms, such as when you register for a consultation or sign up for events and newsletters.
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MRH EDU SERVICES gathers data about visits to the website, including numbers of Visitors and visits, geolocation data, length of time spent on the site, pages clicked on or where Visitors have come from.
2.2.1 Purpose of processing personal data
MRH EDU Services uses the collected data to communicate with Visitors, to customize content for Visitors, to show ads on other websites to Visitors, and to improve its website by analysing how Visitors navigate its website.
2.2.2 Sharing personal data
MRH EDU Services may also share such information with service vendors or contractors in order to provide a requested service or transaction or in order to analyze the Visitor behavior on its website.
2.2.3 Cookies
Cookies are small pieces of information sent by a website to a Visitor’s hard disk. Cookies cannot be used to run programs or deliver viruses to your computer. By continuing to visit the website, you agree to the placement of cookies on your device. If you choose not to accept our cookies, we cannot guarantee that your experience will be as fulfilling as it would otherwise be. We may also place cookies from third parties for functional and marketing purposes. The use of cookies is widespread and benefits the surfer.
If personal data are also processed by individual cookies set by us, the processing is carried out in accordance with Art. 6 (1) point b GDPR either for the execution of the contract or in accordance with Art. 6 (1) point f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.
We sometimes work together with advertising partners who help us to make our website more interesting for you. For this purpose, cookies from partner companies are also stored on your hard drive when you visit our website (third-party cookies). You will be informed individually and separately about the use of such cookies and the scope of the information collected in each case within the following sections.
Please note that you can set your browser in such a way that you are informed about the setting of cookies and you can decide individually about their acceptance or exclude the acceptance of cookies for certain cases or generally. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You will find these for the respective browsers under the following links:
Internet Explorer: support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: www.mozilla.org/en-US/privacy/websites/
Google: support.google.com/accounts/answer/61416
Safari: support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Opera: help.opera.com/en/latest/web-preferences/
Please note that the functionality of our website may be limited if cookies are not accepted.
2.2.4 Links to other sites
Please be aware that while visiting our site, Visitors can follow links to other sites that are beyond our sphere of influence. MRH EDU Services is not responsible for the content or privacy policy of these other sites.
2.3 Enquiries and Users
2.3.1 General
In order to provide UK University application advice and services to its Users, MRH EDU Services collects certain types of data from them. This section will describe how this data is collected and used by MRH EDU Services.
2.3.2 Collection of User data
During a User’s registration, they provide information such as name, email address, postal address, telephone number, and other relevant data. This information is used by MRH EDU SERVICES to identify the User and provide them with services regarding University application support and advice. MRH EDU SERVICES will not retain User data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations.
2.3.3 Use of Your Data for Direct Advertising
If you subscribe to our e-mail newsletter, we will send you regular information about our offers. The only mandatory information for sending the newsletter is your e-mail address. The indication of additional possible data is voluntary and is used to be able to address you personally. We use the so-called double opt-in procedure for sending the newsletter. This means that we will not send you an e-mail newsletter, unless you have expressly confirmed to us that you agree to the sending of the newsletter. We will then send you a confirmation e-mail asking you to confirm that you wish to receive future newsletters by clicking on an appropriate link.
By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6 (1) point a GDPR. When you register for the newsletter, we store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration so that we can trace any possible misuse of your e-mail address at a later time. The data collected by us when registering for the newsletter will be used exclusively for the purpose of advertising by means of the newsletter. You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a message to the responsible person named above. After your cancellation, your e-mail address will immediately be deleted from our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve the right to use data in excess thereof, which is permitted by law and about which we inform you in this declaration.
If you have provided us with your e-mail address when purchasing products, we reserve the right to regularly send you offers for products similar to those already purchased from our range by e-mail.
3. Retention and Deletion
MRH EDU SERVICES will not retain data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations.
4. Acceptance of these Conditions
We assume that all Visitors of our website and users of MRH EDU SERVICES services have carefully read this document and agree to its contents. If someone does not agree with this privacy policy, they should refrain from using our website and services. We reserve the right to change our privacy policy as necessity dictates. Continued use of MRH EDU SERVICES websites and services after having been informed of any such changes to these conditions implies acceptance of the revised privacy policy. This privacy policy is an essential part of our terms of use.
5. Our Legal Obligation to Disclose Personal Information
We will reveal a user’s personal information without his/her prior permission only when we have reason to believe that the disclosure of this information is required to establish the identity of, to contact or to initiate legal proceedings against a person or persons who are suspected of infringing rights or property belonging to MRH EDU SERVICES or to others who could be harmed by the user’s activities or of persons who could (deliberately or otherwise) transgress upon these rights and property. We are permitted to disclose personal information when we have good reason to believe that this is legally required.
6. Rights of the Data Subject
6.1 The applicable data protection law grants you comprehensive rights of data subjects (rights of information and intervention) vis-à-vis the data controller with regard to the processing of your personal data, about which we inform you below:
Right of access by the data subject pursuant to Art. 15 GDPR
Right to rectification pursuant to Art. 16 GDPR
Right to erase (“right to be forgotten”) pursuant to Art. 17 GDPR
Right to restriction of processing pursuant to Art. 18 GDPR
Right to be informed pursuant to Art. 19 GDPR
Right to data portability pursuant to Art. 20 GDPR
Right to withdraw a given consent pursuant to Art. 7 (3) GDPR
Right to lodge a complaint pursuant to Art. 77 GDPR
6.2 RIGHT TO OBJECT
IF, WITHIN THE FRAMEWORK OF A CONSIDERATION OF INTERESTS, WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR PREDOMINANT LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE ON THE GROUNDS THAT ARISE FROM YOUR PARTICULAR SITUATION.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN PROVE COMPELLING REASONS WORTHY OF PROTECTION FOR PROCESSING WHICH OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS.
IF WE PROCESS YOUR PERSONAL DATA FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA WHICH ARE USED FOR DIRECT MARKETING PURPOSES. YOU MAY EXERCISE THE OBJECTION AS DESCRIBED ABOVE.
7. Duration of Storage or Personal Data
The duration of the storage of personal data is determined by the respective legal retention period (e.g. commercial and tax retention periods). After expiry of this period, the corresponding data will be routinely deleted, provided they are no longer necessary for the performance or initiation of the contract and/or there is no longer any legitimate interest on our part in the further storage.
8. For Further Information
If you have any further questions regarding the data MRH EDU SERVICES collects, or how we use it, then please feel free to contact us by email at: info@mrheduservices.com, or in writing at:
71-75 Shelton Street
WC2H 9JQ
London, United Kingdom
Privacy Notice last modified: 9th January, 2021.